Measure Outcomes Not Tasks

I learned a saying a long time ago that I use every week with clients. “The busyness of the business will take you out of business.” That can take on many meanings. A few of these meanings: Your day is spent reacting to things that happen in the moment rather than planning You fill your day trying to…

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MEASURE YOUR CULTURE

Four or five years ago, I was referred to a podcast called Focus 3. It was a leadership podcast by Brian and Tim Kight. I discovered they were teaching something very similar to my leadership style. When I started studying them, I realized the “Performance Pathway” perfectly fit what I was already teaching. When I meet with clients, the question…

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Leaders Should Set Boundaries During the Holidays

Great leaders use statements like the following: “I got your back.” “Let me know if you need anything.” “What else can I do for you.” “I’m always available.” I find myself using the last two ALL the time. I believe those statements, and I want them to be accurate, and for the most part, they…

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Blurred Lines between our Professional and Personal Lives

Today’s workplace is all about connection and empathy. Employees need to be connected to their boss and company. We spend more time with those we work with than those we love. I tell my clients and anyone who chooses to listen in the talks I give, “the world of work has changed, and it ain’t…

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Terminated an Employee and Hired Their Replacement Using the Same Process?

Have you ever terminated an employee, regardless of reason, and began interviewing their replacement using the same interview questions and process? Did you have a formal debrief with the people involved in the original hiring process? Most organizations and leaders replace people using the exact same process they used to hire the terminated employee. I asked this…

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CONFLICT: Making it Healthy

Conflict is an unavoidable aspect of any relationship.  Unfortunately, most people try and avoid conflict, or they wait until they have lost their patience and respond in an emotionally charged way.  Conflict resolution is a highly underrated skill.  The human brain doesn’t always distinguish between actual and perceived threats.  Therefore, it responds to psychological threats,…

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Time to Kill Annual Reviews?

TIME TO KILL ANNUAL PERFORMANCE REVIEWS? It is mid-year, and all leaders should be taking stock of where their team is versus their goal. Why wait until the end of the year? Don’t question why you have attrition if you do annual reviews and do not do mid-year reviews or regular feedback sessions.  Less than half…

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2022 Graduates: 4 THINGS TO CONSIDER WHEN SELECTING YOUR EMPLOYER

4 TIPS FOR 2022 GRADUATES TO CONSIDER WHEN SELECTING AN EMPLOYER I will likely never have the opportunity to give a keynote at anyone’s graduation, so I will take this opportunity and use my newsletter to speak to the 2022 graduates and give you 4 things to look for in your employer. Additionally, I will…

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5 specific questions to ask to delight ad actually retain top talent

Companies can decrease turnover by implementing the valuable practice of the “Stay Interview” with current employees. Stay Interviews are certainly not a brand-new concept, but the current employment climate has forced companies to consider its relevance in the war for talent. This article is an updated version from the original written in 2018, and some things have changed. The…

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Promote or Remote: Working at home hurts your chances for advancement

Call it unconscious bias or “out of sight out of mind.” The data shows that your boss views people in the office more favorably than your peers who work from home. I know, I know. I get it. You are more productive at home and work longer hours since you don’t have to commute to and…

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