The Power of Connection

At Q Works, we recently added a new core value: CONNECTION. Connection is something that every human being needs. To us, connection is about making meaningful relationships with each other and our clients. According to Maslow’s hierarchy of needs, relationships fall right in the middle of the pyramid in the psychological needs category (love and…

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Executive Corner – It’s Not Just Business

We all know that not everyone who applies for the job ends up getting the job. You know it, and your employees know it, but that doesn’t mean that it doesn’t sting a little. Business is business, right? Well, it’s not just business in an environment where psychological safety and employee well-being are valued. You saw it coming when…

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Executive Corner – Breaking Down Hierarchies: Can Horizontal Leadership Work for Your Business?

One of my favorite authors is Patrick Lencioni. He is most known for authoring “The Five Dysfunctions of a Team.” It happens to be a book that I use when coaching leaders. In the book, Lencioni emphasizes the importance of horizontal leadership in building effective teams. According to Lencioni, horizontal leadership is a collaborative approach to…

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Executive Corner – Terminated an Employee and Hired Their Replacement Using the Same Process?

Have you ever terminated an employee, regardless of reason, and began interviewing their replacement using the same interview questions and process? Did you have a formal debrief with the people involved in the original hiring process? Most organizations and leaders replace people using the exact same process they used to hire the terminated employee. I asked this…

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Executive Corner – CONFLICT: Making it Healthy

Conflict is an unavoidable aspect of any relationship.  Unfortunately, most people try and avoid conflict, or they wait until they have lost their patience and respond in an emotionally charged way.  Conflict resolution is a highly underrated skill.  The human brain doesn’t always distinguish between actual and perceived threats.  Therefore, it responds to psychological threats,…

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Executive Corner – Time to Kill Annual Reviews?

It is mid-year, and all leaders should be taking stock of where their team is versus their goal. Why wait until the end of the year? Don’t question why you have attrition if you do annual reviews and do not do mid-year reviews or regular feedback sessions.  Less than half of HR professionals support yearly performance…

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Executive Corner – 5 Specific Questions to Ask to Delight and Actually Retain Top Talent

Companies can decrease turnover by implementing the valuable practice of the “Stay Interview” with current employees. Stay Interviews are certainly not a brand-new concept, but the current employment climate has forced companies to consider its relevance in the war for talent. This article is an updated version from the original written in 2018, and some things have changed. The…

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Executive Corner – Great Onboarding Reduces Retention Agony

Great Onboarding Will Reduce Retention Agony (Updated 3/28/2022) Most companies are making key hires multiple times annually.  With historically low unemployment rates transitioning to “the great resignation”, the demand for retaining top talent has never been higher. A successful onboarding practice can get the process of retention started from the application to the anniversary date.  How many companies are paying…

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Executive Corner – Please – STOP Having Bad Meetings

Most leaders understand that a 1×1 is important.  Why are we so bad at them?  Bad 1×1’s lead to disengaged employees which become turnover and low retention rates.  This in turn is hurting your ability to attract top talent and if you do attract top talent, it hurts your ability keep them. I understand how…

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