Measure Outcomes Not Tasks

I learned a saying a long time ago that I use every week with clients. “The busyness of the business will take you out of business.” That can take on many meanings. A few of these meanings: Your day is spent reacting to things that happen in the moment rather than planning You fill your day trying to…

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MEASURE YOUR CULTURE

Four or five years ago, I was referred to a podcast called Focus 3. It was a leadership podcast by Brian and Tim Kight. I discovered they were teaching something very similar to my leadership style. When I started studying them, I realized the “Performance Pathway” perfectly fit what I was already teaching. When I meet with clients, the question…

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Leaders Should Set Boundaries During the Holidays

Great leaders use statements like the following: “I got your back.” “Let me know if you need anything.” “What else can I do for you.” “I’m always available.” I find myself using the last two ALL the time. I believe those statements, and I want them to be accurate, and for the most part, they…

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Blurred Lines between our Professional and Personal Lives

Today’s workplace is all about connection and empathy. Employees need to be connected to their boss and company. We spend more time with those we work with than those we love. I tell my clients and anyone who chooses to listen in the talks I give, “the world of work has changed, and it ain’t…

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Terminated an Employee and Hired Their Replacement Using the Same Process?

Have you ever terminated an employee, regardless of reason, and began interviewing their replacement using the same interview questions and process? Did you have a formal debrief with the people involved in the original hiring process? Most organizations and leaders replace people using the exact same process they used to hire the terminated employee. I asked this…

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From Quitting to Crying in 6 Months

I was listening to a podcast, and the host told a story about the best boss he ever had on a particular episode. When he said, “I went from quitting to crying in 6 months,” it caught my attention. Below is an excerpt from that show. “I was so frustrated with my job and was…

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TIME: It’s a Leader’s Currency

Let’s face it; if leading is a verb, it requires action. Most leaders have many competing priorities. Most know the adage that if you have many priorities, you have none.  Time is the scarcest resource that leaders have. In today’s post-pandemic and tight labor market kind of world, the challenges are swirling around us daily. Each day we…

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CONFLICT: Making it Healthy

Conflict is an unavoidable aspect of any relationship.  Unfortunately, most people try and avoid conflict, or they wait until they have lost their patience and respond in an emotionally charged way.  Conflict resolution is a highly underrated skill.  The human brain doesn’t always distinguish between actual and perceived threats.  Therefore, it responds to psychological threats,…

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Time to Kill Annual Reviews?

TIME TO KILL ANNUAL PERFORMANCE REVIEWS? It is mid-year, and all leaders should be taking stock of where their team is versus their goal. Why wait until the end of the year? Don’t question why you have attrition if you do annual reviews and do not do mid-year reviews or regular feedback sessions.  Less than half…

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We need strong leadership more than ever before

Every other Wednesday, I provide a newsletter on leadership development. After the news of Uvalde, I’m going to skip this Wednesday because it doesn’t feel right with the news of yesterday. Today, I’m writing as a parent.  Uvalde takes me back immediately to a decade ago to the Newtown shooting. My second child was in kindergarten at the…

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